Your tickets are sent by Eventgoose. First, check your spam or junk folder and search your inbox for “Eventgoose” — they sometimes hide in there! 😊 Still can’t find them? Get in touch with us and include the email address you used when booking. We’ll happily help you look into it.

Yes! If tickets are still available, you're welcome to book right up to the event. Check the upcoming singles events, choose your evening and book through its ticket link. We’d love to see you there! 💕

We recommend booking online so you know your place is reserved. Door sales are only possible at certain events and depend on availability — please don’t assume you can pay on arrival. Ask us about your event beforehand if you're unsure.

Plans sometimes change — we understand! Tickets cannot normally be changed to a different event under our ticket conditions. If something exceptional has happened, contact us with your booking details. We can review your situation, but cannot promise an exchange.

We're sorry you can't make it! Tickets for our singles events are normally non-refundable if you decide not to attend. If there's an exceptional personal situation, send us a message so we can review it with care. You can also read our ticket conditions.

If we cancel or move an event, we'll contact affected ticket holders directly with an update and explain the available options and next steps, including any applicable refund rights. Please keep an eye on your inbox (and spam folder). If you have questions about your booking, contact our team.

If your favourite event is sold out, please get in touch with us! 💕 We'll happily check whether there are any possibilities for that evening, although we can't guarantee additional tickets. Please don't travel to the venue without a confirmed ticket. You can also browse our other upcoming singles events.

Our tickets are personal, so they can't simply be passed on or resold. If you booked for someone else or entered the wrong details, contact us before the event so we can review the booking. Please don't share a ticket without checking first.

Absolutely — and you're definitely not the only one! 🥰 Lots of guests arrive by themselves. Our team will be there to welcome you, and you'll be surrounded by other singles who are also open to meeting someone new. Coming alone is often the perfect start to a great evening.

Of course! Walking into a room full of new faces can feel exciting, especially the first time. You don't have to be the loudest or most confident person in the room. Say hello to our team when you arrive — we'll be happy to welcome you and help you find your feet. 💕

Think of it as a fun night out where everyone happens to be single! You arrive, meet our team and have time to enjoy conversations, drinks and new faces. Some editions also feature music, games, a Match App or a Secret Match Card. There's no pressure to talk to everyone or find a match — just come and enjoy yourself. ✨ Explore our events to see what each edition includes.

Usually not! Most Love Doctor events are relaxed singles get-togethers, not a series of timed dates. You can move around, start conversations naturally and enjoy the evening at your own pace. If an event has a special format, we'll mention it in the event description.

Your ticket, a smile and a little curiosity are plenty! 😊 You can usually show your ticket on your phone. If your event uses the Match App, make sure your phone is charged. Check the event details for any special requirements.

The starting time differs per event, so always check your event details and ticket. Arriving near the start means you won't miss the welcome or practical explanation — and gives you more time to meet new people.

That depends on the location, age group and event. Some evenings are cosy and intimate; others bring together a larger crowd. Where possible, we share an indication on the event page. What matters most to us is a welcoming atmosphere where new connections can happen naturally. 💕

Definitely! Coming with a friend or wingperson can be a lovely way to start the evening. Just make sure everyone attending has their own valid ticket and fits the event's intended singles audience and age group. And don't forget to meet a few new people too! 😉

We actively keep an eye on bookings and aim for a good balance. Because everyone books individually — and last-minute changes happen — we can't promise an exact 50/50 split. Our goal is always to create an enjoyable setting with plenty of opportunities to meet other singles. 💕

Every event has its own age group, such as 21–45, 40+ or 45–65. You can find the age range on each event card before booking, so you can choose an evening that suits you.

Our age ranges help create a group in which guests feel comfortable meeting people at a similar stage of life. If you're just outside the stated range, ask us before booking. We'll be happy to advise you, but we can't guarantee admission outside the event's target group.

Our events are created for singles who want to meet new people and make genuine connections. We ask everyone to respect that purpose and the other guests. Whether you're hoping for love or simply looking forward to a relaxed evening, you're welcome to connect at your own pace.

We organise singles events at lovely venues across the Netherlands and Belgium — and who knows, we might pop up in other countries in the future too! 💕 Every event page shows the venue, city and address; you'll also find the details on your ticket. Tap the directions link in the event pop-up to plan your journey.

That depends on the venue. We recommend checking nearby parking options or public transport before you set off. You'll find the exact location on the event page, which makes planning your route easy.

Drinks are almost never included in the ticket price. Unless the event description explicitly says they're included, you can expect to pay for drinks separately at the venue. Take a quick look at the ticket information for your chosen edition before you come. 🍸💕

Some locations serve food or snacks, while others focus mainly on drinks. If you'd like to eat before or during the event, it's worth checking the venue's offering beforehand. The event description will mention any special arrangements.

Don't panic if you're running a little behind! 😊 You'll usually still be able to join, but try to arrive near the start if you can. You'll catch the welcome, hear how the evening works and have more time to get to know everyone.

Most importantly, wear something that makes you feel comfortable and confident! ✨ Some editions have a theme or a specific dress code, such as Cocktail Chic or Christmas Glam. If yours does, you'll find it in the event details. You don't need to dress up unless the event specifically asks you to.

We'd love to help you plan a comfortable visit. Accessibility depends on the venue, so please contact us before booking and tell us what you need. We'll check the available facilities and access arrangements with the location.

We sometimes take photos or videos to share the atmosphere of our events. We also understand that not everyone wants to appear in promotional content. If you have concerns about being recognisable, please contact us before the event or speak to our team when you arrive. You can read more in our Privacy Statement.

At events featuring the Match App, you can discover other guests and let us know who you'd like to get to know better. If the interest is mutual, it's a match! 💘 Our team explains how it works during the event, so you don't need to figure it all out beforehand.

It's a lovely low-tech way to let someone know you'd like to meet again! 💌 At editions featuring Secret Match Cards, you can write down the people you connected with. Our team checks whether the interest is mutual and explains what happens next. Check the event page to see which matching method your edition uses.

The timing depends on the matching method used at your event. With some Match App editions, mutual matches become available around the end of the evening; with other formats, our team may need a little time to process the results. We'll explain the timing at your event. You'll only receive someone's contact information when the interest is mutual.

That's okay. A lovely evening doesn't have to end with a match to be worthwhile. 💕 You might have had a great conversation, made a new friend or simply enjoyed yourself. And if you'd like to meet more singles, there's always another evening to look forward to: see upcoming events.

How exciting! 🥰 When the interest is mutual, you'll receive the contact details or next steps through the matching method used at that event. From there, you can get in touch and see where the conversation takes you.

Not every event uses the Match App, and you're welcome to enjoy conversations whether you use the matching features or not. If your edition does use the app, you'll need it to take part in that particular matching process. Check the event description for the extras available that evening.

No worries — let our team know during the event so we can help you check what's going on. If you notice the problem afterwards, send us a message with the event name and a short description of the issue. We'll take a look. 💕

We're sorry to hear that, and we take your experience seriously. Everyone deserves to feel comfortable and respected at our events. If something happens during the evening, please tell a member of our team straight away so we can help. You can also contact us privately afterwards — we'll listen and look into what happened with care.

Yes! 💕 If you'd prefer someone to help you find a compatible partner one-to-one, our personal matchmaking service could be a lovely next step. We also offer dating and love coaching. Explore matchmaking & coaching and see what suits you.

## 3. Welke negen vragen zijn toegevoegd?

1. What if an event is sold out?
2. Can I give my ticket to someone else?
3. Can I bring a friend?
4. Are all guests single?
5. Is there a dress code?
6. Is the venue accessible if I have mobility needs?
7. Will photos or videos be taken at the event?
8. Do I have to use the Match App?
9. What if the Match App isn't working for me?

Mogelijke latere toevoegingen op basis van klantenservicevragen: `Can I attend more than once?`, `What do the different wristband colours mean?`, `Can I come if I don't drink alcohol?`, `Do I need to speak Dutch?`, `How do I hear about new events?`. Voeg die alleen toe als de informatie en beleidsafspraken eenduidig zijn, om de FAQ overzichtelijk te houden.

## 4. Waar plaatsen we links?

| Linkbestemming | Definitieve website-URL | Gebruik |
|---|---|---|
| Alle singles events | https://www.thelovedoctor.nl/singles-events | Agenda, leeftijdscategorieën, tickets, dresscode, locatie, uitverkocht, geen match |
| Contact | https://www.thelovedoctor.nl/contact-us | Tickets kwijt, uitzonderingen, toegankelijkheid, klachten, App-problemen |
| Matchmaking & coaching | https://www.thelovedoctor.nl/matchmakingdatingcoaching | Matchmaking-vraag |
| Algemene voorwaarden | https://www.thelovedoctor.nl/general-terms-conditions | Refunds, ticketwissel, overdraagbaarheid (na beleidscontrole) |
| Privacy Statement | https://www.thelovedoctor.nl/privacy-statement | Foto's, video, privacy |
| FAQ-anker | https://www.thelovedoctor.nl/singles-events#faq | Links vanuit de eventpop-ups en andere websites; moet na livegang werken |

Op de testpagina bij voorkeur interne links naar `/singles-events-test-eventgoose#faq` totdat de live events-pagina live is. Voor gewone links naar de evenementenlijst kan eventueel in de testomgeving `/singles-events-test-eventgoose` gebruikt worden om bezoekers tijdens QA niet naar de oude live agenda te sturen.

## 5. Implementatievoorstel (nog niet uitgevoerd)

1. Eerst beleidsbeslissing ticketwissels, annuleringsregeling en privacy/fotografie controleren.
2. Complete Engelse FAQ-teksten invoeren in het bestaande losse FAQ-Code Block, zonder de kalendervormgeving te veranderen.
3. Bestaande zes categorieën en zoekveld behouden. De negen extra vragen in dezelfde categorieën opnemen.
4. Kleine groep FAQ's over voor het eerst komen (alleen komen, spannend, hoe werkt het) bovenaan zetten of standaard uitlichten, zonder de rest te verbergen.
5. Linkcheck (ook de interne `#faq`-link), mobiel/desktoptest, en check op dubbele FAQ's.
6. Definitieve teksten pas na goedkeuring live publiceren.